Chartwells new logo

Food Service

Letter From The Director

July 28, 2022

Dear Parent/Guardian,

We are thrilled to be serving your child for the 2022-2023 school year! To kick off the new year, we wanted to share a few things you and your child can look forward to when it comes to mealtime and get an inside look at the new recipes, concepts, and programs we’ll be introducing this fall.

Food Kids Love to Eat

Chartwells’ team of chefs and dietitians are working to bring even more variety to our menus featuring new recipes with kid-approved foods. This year we’re serving up:

  •  Made-to-order pasta bar (High School)
  •  Sweet and Sour Chicken with homemade Sweet & Sour Sauce and Brown Rice

Free and Reduced-Price Meals

Thanks to nationwide waivers for federally funded meal programs, school meals were free to all students through the height of the COVID-19 pandemic. At this time, these waivers have expired and schools have returned to charging for breakfast and lunch. Free or reduced-price meals are only available to students who qualify for these benefits, but all students, regardless of family situations are encouraged to dine in the cafeteria together. For the 2022-23 school year, breakfast will cost $1.85 ($0.30 reduced) and lunch will cost $3.40 ($0.40 reduced) Elementary and $3.50 ($0.40 reduced) for Secondary Schools.

Our goal is to continue to support all students and families by ensuring those who need free meals at school continue to receive them – especially understanding that the pandemic has created new hardships for many families, including those who have never previously relied on school meals.  We also understand that many households have not submitted a meal application in two years. Now is a great time to submit meal applications!

We encourage all families, regardless of income, to complete and submit a short, confidential school meal application to ensure that there are no gaps in meal benefits for students who qualify for free or reduced-price meals. Parents or guardians can submit this application online at or in person at your child’s school office. It’s an easy and confidential way to ensure your child stays well-nourished at school.

Food Allergies and Special Dietary Needs

We recognize the critical importance of our approach to supporting students and families who manage food allergy issues every day and work closely with the families of students who have food allergies and medical conditions that require a modification to their menu. Our approach involves coordination between parents and guardians, school nurses, school administrators, and food service professionals in the school’s/district’s food allergy and medical conditions protocol.

If you would like your child to receive meal accommodations for food allergies or a medical condition impacting the diet, please ensure that you submit the required documentation to your child's school Meal Accommodations forms may be found on the lunch menu page of the district website, and that you receive confirmation from the Food Service Director that documentation has been received and a modification plan is in place.

In order to modify the school meal, we must have a written Medical Statement on file signed by a licensed medical provider (physician, physician assistant, or nurse practitioner). The statement must identify the following:

  • Information about the child’s impairment that is sufficient for understanding how it restricts the child’s diet
  • An explanation of what must be done to accommodate the child’s disability, and
  • If appropriate, the food(s) to be omitted, texture modifications, and recommended substitutions.

For any children who are currently receiving meal accommodations, please contact Crystal Lee, 734-529-6114, to review the meal accommodation plan, which may require additions or amendments based on the ongoing supply chain issues.

As part of our protocol, cafe managers review food labels for foods used to produce special meals daily. However, we are facing unprecedented food supply issues and while we are doing everything we can to minimize disruptions to our program, we do expect to experience continued shortages and substitutions. Therefore, we may encounter situations where product substitutions are made that contain different allergens or have a different nutritional profile than our usual menu items. As a result, we may need to provide a meal that is different than previously identified for students with special dietary needs to ensure that the meal served to them remains in adherence to their needs as outlined in their medical forms.

While we have posted signs in the cafeteria encouraging students with food allergies or other dietary concerns to speak up, we encourage you to remind your child to be sure to check with the cafeteria manager regarding product substitutions that may not be reflected in the posted menu.  We will make every attempt to update Nutrislice in real-time, but please do not solely rely on nutrition or allergen information on Nutrislice to accommodate allergies or medical conditions in the event of last-minute menu changes.

If you have any questions or concerns regarding your student’s allergies or dietary needs, please don’t hesitate to reach out to Crystal. We are committed to providing safe meals for all students.

Programs that Encourage Fun and Discovery

Chartwells continues to inspire healthy eating habits and spark a culinary curiosity to last a lifetime through fun and engaging programs, including:

Discovery Kitchen: Designed to make nutrition education fun and entertaining, Chartwells chefs and dietitians have worked together to create curriculums that get kids cooking, trying new foods, and learning about what they’re eating. Each month has a different theme and activities will be adapted for the current meal programs.

  • Student Choice: Giving middle and high school students a voice in deciding what food concepts are featured and new menu items that will be available, Student Choice brings the latest food trends to school menus.

Inviting Environments & Happy Cafeterias

Students need a place to eat where they can connect with others, recharge, and enjoy a sense of happiness, especially following a year where kids weren’t able to always sit and enjoy a meal with their classmates.

Menus, Nutrition Facts, at Your Fingertips

Through Nutrislice, an innovative app, students, parents, and faculty have access to school menus, including nutrition information, allergens, and photos. Nutrislice can be downloaded for free from the App store (iOS) or Google Play (Android) and is available on desktop and mobile devices. Menus are also available at

Celebrating Our School Lunch Heroes

As kids advance from grade to grade with new classes and different teachers, the dedicated lunch staff in the school cafeteria are often one of the few constants throughout the academic journey. Whether they’re ready with a spoon, spatula, or welcoming smile, these school lunch heroes go above and beyond to not only serve foods kids who love to eat, but to ensure that students leave the cafeteria happier and healthier than they came in. 

Through sharing our passion for great-tasting food, instilling a desire for food discovery, and most importantly, providing nourishing meals, we're excited to continue serving up happy and healthy meals to your children in the year ahead.

We love hearing from parents, and your feedback is important to us. Please reach out to our team with any questions or comments. We’re looking forward to a great school year!

Thank you,

Crystal Lee



How to Find a Meet Up and Eat Up Site
Call 2-1-1
Text 'food' to 877-877


Eat Breakfast at School!

All Dundee Community Schools Service Breakfast!

(Breakfast served in the building main café)

Dundee High School & Middle School breakfast times:

7:15AM - 7:30AM Monday – Friday

Elementary Breakfast times:

8:15AM- 8:35AM Monday - Friday

All students can enjoy Breakfast and Lunch Meals

Mornings can be really crazy…the alarm doesn’t go off…the kids don’t want to get up…there’s no time to eat breakfast before the bus arrives…or they’re just not ready to eat. Or maybe your teenager grabs a can of soda pop and a candy bar on the way to school. If this sounds like your house, we have good news for you!

Breakfast is served at your school! School Breakfast helps students be more alert, so they can learn more in class. Breakfast has vitamins and nutrients for a strong and healthy body.

Breakfast is affordable, too. If you qualify for free and reduced-price meals, you also qualify for the breakfast and lunch program, with no additional paperwork! You can’t find a healthy breakfast at such a low cost anywhere else.

Allergy Management

In order for us to best accommodate your child who requires special meals or foods please complete this form and we will file it with the Food & Nutrition Department.

Meal Accommodation Form

For any questions or further help please contact the Food & Nutrition Director, Crystal Lee at or 734-529-2350 x 11014.


Locate a Summer Food Service Program Near You:

Once school has ended for the year, your free and reduced benefits do not end. Access to breakfast and lunch is still available to your students. (Dundee Community Schools proudly participates in the Summer Feeding Program)

Meet Up and Eat Up Summer Food Service Program

As a participant in the National School Lunch Program, in addition to nutritional requirements, the district is required by law to re-evaluate the menu prices each year.

  • Milk (grades K-12) - $0.60 (when purchased separate from a meal, one milk is included per meal at no additional cost)
  • Breakfast (grades K-12) - $1.85 ($.30 reduced)
  • Elementary Lunch (grades Young Fives-3) - $3.40 ($.40 reduced)
  • Middle School/High School Breakfast (grades 4-12) - $1.85 ($.30 reduced)
  • Middle School/High School Lunch (grades 4-12) - $3.50 ($.40 reduced)
  • Adult Breakfast - $2.85
  • Adult Lunch - $5.25

2020-2021 Application Benefits Expired October 11, 2021. Please submit this year's application now!

Reminder: Applications must be filled out annually - The benefit applies to both breakfast and lunch.

Application Links (to print):

2022-2023 Free and Reduced Application

Application Links (Online):

Spanish version coming soon...

Helpful Links:

How to Apply

2022-2023 Frequently Asked Questions

Federal Income Eligibility Guidelines

Monitor student account activity and set purchase guidelines.


Meal Magic has replaced the with a new Family Portal for families to manage student meal accounts. 

Families will need to create an account utilizing the following instructions:

1. Click the Register button to setup an account.
2. For the Username, enter the email address you used for
3. Accept the Terms Of Use and Privacy Policy.
4. Check your email for an activation link and click it.
5. Follow the instructions to complete setup.

There are also tutorials in the Family Portal if you want more information on using it.
Once the setup is complete, all of your student's information and balances will transfer to their new account.

If you do go to the old Send Money to School site, there is a link to redirect you. Please search for Dundee Community Schools and then set up your account using the instructions above.

Start Your Online Application 

  • The online application is secure and private
  • Paper applications available in all building offices and in each cafe 

Payment Options - Convenient online bill pay is available, please follow this link:

Charging to Accounts: Effective September 6, 2016

The district will permit a charge allowance, per student account, up to -$12.00. Any account with a balance of -$12.00 (and above) will be flagged by the Food Service Director in the district’s Meal Magic POS system. Negative balances will continue to incur a fee and will be added to the balance on the account. 

No "extras" (bottled water, Smart Snack, extra entree) will be available for purchase until the negative balance has been satisfied. 

A letter or phone call to the household indicating this balance will be initiated by the Food Service Director for immediate payment. Please utilize the online tools or call the food service office to regularly monitor your student's account balance. 

All balances must be paid prior to the end of each school year. 

We need your help - Wellness Committee Letter


Next Wellness Meeting to be held on:

Location: Dundee Middle School, Media Center

For more information please contact: Crystal Lee at 734-529-2350 x 11014 or email at or Rachel Palmer at

As required by law, the Board of Education establishes the following wellness policy for the Dundee Community Schools School District.

The Board recognizes that good nutrition and regular physical activity affect the health and well-being of the District's students. Furthermore, research concludes that there is a positive correlation between a student's health and well-being and his/her ability to learn. Moreover, schools can play an important role in the developmental process by which students establish their health and nutrition habits by providing nutritious meals and snacks through the schools' meal programs, by supporting the development of good eating habits, and by promoting increased physical activity both in and out of school.

The Board, however, believes this effort to support the students' development of healthy behaviors and habits with regard to eating and exercise cannot be accomplished by the schools alone. It will be necessary for not only the staff, but also parents and the public at large to be involved in a community-wide effort to promote, support, and model such healthy behaviors and habits.

The wellness committee has recently updated our wellness policy.

Wellness Policy 

Goals/Assessment of Wellness Policy

Triennial Assessment of Wellness Policy


USDA Nondiscrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. 

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits.  Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at:, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

(1)        mail: U.S. Department of Agriculture
            Office of the Assistant Secretary for Civil Rights
            1400 Independence Avenue, SW
            Washington, D.C. 20250-9410;

(2)       fax: (202) 690-7442; or

(3)       email:

This institution is an equal opportunity provider.


What Makes a Meal?